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"Get a concierge to do it - you deserve it."

Nicci Coertze

So, what is a concierge?

A concierge is an individual or a company which is specialised in personal assistance or any other assistance services like household management, lifestyle management, transportation, travel and vacation planning, etc. and provides such personalized services to its clients (usually high-net-worth clients) at a variable price.  The idea is to save the time of the client by performing their routine or specialized tasks.

Who uses personal concierges?

Everyone from the millionaire corporate chairman to the single mom with two jobs and three children under age 10. 

Services offered


A reliable, established online concierge service will be able to help you with all the following:

1.     Personal Services

Although you might initially feel awkward outsourcing personal services (think spa appointments or haircuts) to an online concierge, we are more than happy to do it and will find you the best spot, best deal and best beautician to meet your needs. Guaranteed.

Personal services include finding babysitters, nannies, pet-sitters and more. This is particularly useful if you need the ‘inside scoop’ to find reliable doctors, dentists, childcare and more! The service can even extend to scheduling appointments and sending reminders.

2.     Online shopping

For time-stressed individuals, we are more than happy to organise your online shopping. From groceries to shoes - we are here to help you save time!

3.     Home Services

Home services refer to home and property maintenance and an online concierge will be able to help you organise, landscape, repair – even relocate.

We will find you the best artisan for the job at hand (plumber, electrician or painter), schedule the jobs, liaise with the service providers and take all the stress off your shoulders. We know the right person for the job and will manage it from beginning to end.

4.     Travel Arrangements


Although everyone loves a holiday, seeing to the actual travel arrangements (including airline tickets and visa requirements) can be time-consuming and stressful.  Our online concierge service will organise your flights (taking the time to find the best deals), car rental or shuttle transfers, accommodation, tours and more!

We can also recommend must-see sites, top tourist experiences and wonderful restaurants.

5.     Party and Event Planning


We can help you plan your party or event down to the smallest detail.  We research venues and service providers, plan menus, organise flowers and party favours, manage the invitations and RSVPs, and even organise a clean-up crew for the day after! Your wish is our command.

6.     Entertainment

We can source theatre and concert tickets, tickets to sporting events and access to interesting and unusual events (for example lectures, book launches, festivals or private wine tastings).

No more waiting in queues and hassling with online booking systems. Our network of contacts will give you access to the most sought-after events and restaurants.

7.     Problem Solving and Administrative Support

An online concierge’s true value is its ability to assist you with time-consuming (and often frustrating) administrative needs.

This includes sorting out billing disputes, insurance queries, banking issues and annual registrations (including car licences).

The most obvious reason to employ an online concierge is to save you both time and money.

8.     Everything Car

You know that feeling when there's something wrong with your car (or the service is overdue) and you KNOW you have to have it fixed but you don't even know where to start? There is a solution!  From car services to gearboxes, tyres , sound systems, 'smash and grab' window tinting, dent removal and A LOT more - we will arrange it for you! We work with THE best service providers and ANYTHING you need for your car can be arranged.  For services in Pretoria, Gauteng, just bring your car to Mr A 1-Stop in Rietfontein! Transport to and from your home or place of work will be arranged and your car will be washed - for free! All mechanical work is RMI guaranteed!

If you are elsewhere in South Africa, we will provide you with the details of the best service providers in your area.

List of Services

It's impossible to give a complete list of services personal concierges that is available, but here are some:

  • Making travel arrangements

  • Concert/movie reservations, etc.

  • Event planning

  • Anything wedding

  • Car repairs, oil change, car wash

  • Gift-buying

  • Running miscellaneous errands
  • Relocation

  • Mail pickup

  • Arrange chef services
  • Dinner reservations

  • Interior decorating

  • Landscaping

  • Maid service

  • Carpet cleaning

  • Grocery shopping

  • Locating hard-to-find items and collectables

If the service you need is not on here, fill out the contact form and we will get back to you ASAP. We are passionate out customer relationship management and we are here to help you.




Think of hiring an online concierge service as hiring a top-notch, experienced and effective personal assistant. One who can make your life easier, assist you with administrative tasks and tackle projects of any size or scale.  From problem solving and advice to finding the perfect gift, your personal concierge is there when you need them.  We design a bespoke package to meet your needs, contact us today to get a personalised quote!

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